According to GBTA’s 2018 Omnibus Survey, 80% of respondents said safety, service and technology were among the most important factors when selecting a ground transportation partner. "Those three factors also represent the underpinnings of duty of care in the travel industry, so we are continually working and evolving to meet those responsibilities and demands,” said Chrissy Taylor, President and Chief Operating Officer at Enterprise Holdings.
For example, several of Enterprise Holdings’ industry-leading business travel initiatives include:
- The No. 1 ranked National app, which is designed to provide business travelers with a single point of contact to manage all aspects of the rental experience.
- The company’s recent acquisition of Deem, which allows Enterprise to stay at the forefront of innovative solutions for the business traveler. The travel platform includes Deem Work Fource and Deem Ground Work – a suite of online booking and travel technology products for business travelers, travel managers, travel management companies and suppliers.
- The National Car Rental brand’s launch of “National Car and Driver,” which helps business travelers to China book transportation, either directly through the Deem Work Fource application or through their travel management partner.