Hechtel Eksel Car Rental

There will be an additional charge of 10 EUR per day with a maximum of 50 EUR per rental, excluding VAT and location surcharges, for each additional authorized driver. Full rental conditions apply to all additional drivers.

All drivers must be at least 21 years of age or older. Drivers aged 21 – 24 may rent Economy, Compact, Intermediate, Standard and Full size cars. Drivers must be at least 25 years old to rent Full size SUV, Premium, Special and Luxury cars. Drivers 21-24 years of age will be assessed an additional fee of 12.10 EUR per day inclusive of VAT with a maximum of 121.00 EUR per rental, local Premium Location fees and surcharges where applicable. All car classes are available for renters 25 years and older at no additional charge.

CROSS BORDER POLICY- THE RENTER MUST ADVISE THAT THE VEHICLE WILL BE TAKEN ACROSS AN INTERNATIONAL BORDER AT THE TIME OF RENTAL. CROSS-BORDER TRAVEL OTHER THAN THE FOLLOWING COUNTRIES IS NOT PERMITTED, A- AUSTRIA, AND- ANDORRA, CH- SWITZERLAND, D- GERMANY, DK- DENMARK, E- SPAIN, F- FRANCE, FIN- FINLAND, GB- UK, GR- GREECE, I- ITALY, IRL- IRELAND, L- LUXEMBURG, N- NORWAY, NL- NETHERLANDS, P- PORTUGAL, S- SWEDEN, CONTACT THE RENTAL LOCATION FOR ADDITIONAL CROSS BORDER RESTRICTIONS. A PENALTY FEE OF 4,500 EUR WILL APPLY FOR THE UNAUTHORIZED DROP OF THE RENTAL VEHICLE IN A COUNTRY PROHIBITED FOR CROSS-BORDER TRAVEL. A PENALTY FEE OF 1,800 EUR WILL APPLY FOR UNAUTHORIZED DROP OF THE RENTAL VEHICLE IN FRANCE, GERMANY, LUXEMBOURG AND THE NETHERLANDS. A PENALTY FEE OF 4,000 EUR WILL APPLY FOR UNAUTHORIZED DROP OF THE RENTAL VEHICLE IN A COUNTRY OTHER THAN THE COUNTRY OF RENTAL ORIGIN.

CDW COLLISION DAMAGE WAIVER removes a renter's responsibility for damage in case of accident, fire or vandalism to the rental vehicle excluding tires and windshield. CDW is not insurance. Purchasing CDW reduces the renter's responsibility to a deductible ranging between 650 EUR and 2000 EUR for a daily fee ranging between 7.49 EUR and 25.75 EUR depending on the car type and length of rental. The daily fee excludes VAT and local surcharge. In case of violation such as alcohol, drugs or any other misuse as stated in the T&C's, the renter stays responsible for the full value of the damage. If CDW is declined by the renter, he are she will be responsible for the full value of the damage to the rental vehicle. In case of damage or theft an administration cost of 40 EUR excluding VAT and local fees is applied in addition to the non-waivable excess. All prices are subjected to changes without prior notice.

If you wish to discuss or dispute any matters concerning damage to your rental vehicle then please contact the Rental Company using the contact information below: info@rentacar.be, +32 12 39 09 40

One way rentals are allowed for all Enterprise locations within Belgium for retail and tour customers at no additional cost. One way rentals outside of Belgium are NOT allowed.

All vehicles are delivered with a full tank of fuel and must be returned in the same condition. If the vehicle is returned with less than a full tank of fuel, the renter will be charged for the difference plus an extra charge of 10 EUR plus VAT and local fees or surcharges.

PAI PERSONAL ACCIDENT INSURANCE is an insurance covering the driver of the rental vehicle only. PAI covers bodily injury or death caused by an accident during the use of the rented vehicle. The price of PAI ranges from 2.10 EUR per day up to 4.2 EUR per day. The daily price excludes VAT and local surcharges. In the case of bodily injury PAI compensation covers medical care, and in the case of death PAI covers funeral costs up to a limit of 495,787 EUR. Several exclusions apply such as involvement in car races, legal reasons, etc. The full T C's are available at the rental station and must be signed by the driver when purchasing this product.

All major credit cards, issued by either VISA, MasterCard or American Express are accepted. All cards presented must be in the renter's name and require a valid PIN number. A security deposit plus the estimated cost of the rental will be taken at the time of rental. The deposit ranges from 500 EUR to 2600 EUR depending on vehicle class. Cash, prepaid cards or debit cards can be used at the end of the rental to pay for any outstanding balances but the deposit must be secured with a credit card at the start of the rental. Failure to provide a credit card in the renter’s name with sufficient available funds and a valid PIN number will lead to a refusal of rental.

Enterprise offers roadside assistance included in the daily rate. The assistance will cover vehicle malfunction. Events such as a flat tire, jump start, lockout service, fuel delivery, and key replacement non exhaustive list are not covered by Roadside Assistance Protection. RAP is void and of no effect if, at the time of the incident necessitating roadside assistance, the renter or authorized driver's are in violation of the rental agreement, including, without limitation, the prohibited uses and violations set fort therein. In such cases, roadside assistance will be available but standard charges will apply. Enterprise rental locations do not provide direct roadside assistance to the customer. This assistance is provided by Touring Club Belgium on behalf of Enterprise. This service is available 24/7 by calling 012/39 09 44 within the country of rental. Assistance outside the country of rental may be obtained by calling +32 12 39 09 44.

ALL DRIVERS, BOTH RENTAL AND ADDITIONAL DRIVERS, MUST PRESENT A VALID DRIVING LICENSE AT THE TIME OF RENTAL. IN ADDITION TO A VALID DRIVING LICENSE, THE PRIMARY RENTER MUST FURTHER PRESENT AN ADDITIONAL PHOTOGRAPHIC IDENTIFICATION PASSPORT AND A MAJOR CREDIT CARD IN THEIR OWN NAME. MULTIPLE PART DRIVING LICENSE HOLDERS MUST PRESENT ALL PARTS OF THEIR LICENSE. AN INTERNATIONAL DRIVING PERMIT IS REQUIRED FOR ANYONE HOLDING A NON EUROPE DRIVING LICENSE. ADDITIONAL ID OR FURTHER IDENTIFICATION CHECKS MAY BE REQUESTED IF DEEMED NECESSARY. THIS MAY INCLUDE AN IDENTITY CHECK WITH EXTERNAL PARTNERS WHO MAY CHECK DETAILS SUPPLIED AGAINST DATABASES TO WHICH THEY HAVE ACCESS.

All the vehicles in our fleet are insured against damage or injuries caused to a third party and/or third party property as a result of an accident involving the hire vehicle. You must comply with all the rental company’s terms and conditions in order to receive the benefit of the insurance provisions.