Can I return or collect a vehicle outside opening hours?
Short answer
- Yes, in the case of airports
- This is generally not available in other locations
Long answer
Airport offices
You will be able to return your vehicle outside opening hours and you will be provided with the best possible facilities for the collection or return of your vehicle. Please check with your rental office when collecting your vehicle for the specific procedure.
Note: vehicles must be returned to the same location where they were collected, unless otherwise arranged in advance with the original rental office. If you leave your rental vehicle at the airport, but you did not originally collect your vehicle at this location, an additional charge may be made.
Urban offices
Vehicles must be returned during office customer service hours.
If you wish to return a vehicle outside of customer service hours, please check with the office staff when collecting your vehicle if there is a key return mailbox. This will help you avoid additional charges.
